Carrie Hayter works to amplify the human rights and living experience of people who use aged care, disability and health care services and has over 30 years’ experience working alongside people who use aged care, disability and health services to improve and change service systems. Carrie has a Bachelor of Social Work (Honours) from the University of NSW, a Masters of Economics (Honours) from the University of Sydney, is a 2017 graduate of the Sydney Leadership Program, and a Distinguished Member of the Australian Association of Gerontology. Carrie has living experience of Coronary Artery Disease and is a consumer representative on the St Vincents Private Hospital Consumer Advisory Committee, the St Vincents Private Hospital Clinical Governance Committee and the Westmead Applied Research Centre in Sydney. She is a Consumer Adviser on the Victor Chang Cardiac Research Institute, Consumer and Community Involvement Working group that is working to improve consumer and community involvement in research across the Institute. Between 2021 and 2024, she worked for Health Consumers NSW as the Consumer Engagement Manager, Health and Medical Research, working to build the capability and capacity of consumers and researchers to involve consumers and the community in health and medical research. Carrie’s vision is for all people and communities to live their best lives supported by service systems underpinned by human rights and evidence-based practice. Find out more at https://www.carriehayter.com/